Operational Effectiveness Program – OEP – Tier 1

The OEP focus on the operations of the business.  This will include improvements in overall productivity, efficiency, process improvement and task management.  The main program will include elements of the Tier 2 programs as well as specific Tier 1 elements.

Organizational Risk and Results Program – ORRP – Tier 2

The ORRP is designed to focus on understanding the Risks within the operational side of a business.  This includes developing awareness programs to determine goal risks as well as identifying potential obstacles to growth and sustainability.

Organizational Continuous Improvement Program – OCIP – Tier 2

The OCIP establishes a framework for continuous improvement.  This program will help to develop organizational hierarchies, feedback loops, and strategies for determining ongoing organizational needs through needs mapping.  The OCIP will develop a fluid environment for determining improvement needs, developing consistent and executable plans and incorporating empirical management tools and methodologies to track the progress.

Process Improvement Program – PIP – Tier 2

The PIP incorporates an aggressive process development plan into the existing business.  Beginning with process mapping and the development of a process scorecard and works through existing processes to align them with goals and objectives.  The PIP also establishes a consistent and simplified framework for developing new processes and ongoing process improvement.

Stakeholder Engagement Program – SEP – Tier 1

The SEP is designed to effectively engage the key stakeholders within the organization.  The SEP is designed to define the roles a stakeholder has in an organization, identify the affect those roles have on the success of the company and ensure that all of the stakeholders remain engaged in the activities of the business.

Roles and Goals Program – RGP – Tier 2

The RGP is designed to map out the correct hierarchy and business structure for an organization.  Once a clear definition of what type of roles are needed, this program continues by developing specific tasks and goals that each position is responsible for and developing a rating guide to determine the type of person you need in each role.  The final step is to compare what you have with what you need and align your organization in a way that has the best fit.

Organizational Cultural Development Program – OCDP – Tier 2

The OCDP is designed to determine cultural gaps within in an organization.  Instead of trying to make wholesale culture changes, this program is designed to define specific change needs and develop ways to alter the culture in a way that ensures a more stable, attractive and engaging environment.  This is done through a number of tools designed to enhance cultural growth and limit cultural stagnation.

Onboarding and Training Program – OTP – Tier 2

The OTP was developed as an addition to some of the other programs to ensure that incoming employees are given the proper tools to reduce the learning cycle time as well as to help them overcome cultural differences from previous employers.  Through the development, it was determined that as a stand-alone tool, the OTP could benefit an organization by ensuring consistency in the onboarding process.

Stakeholders Initiatives Program – SIP – Tier 2

The SIP was developed to work in conjunction with current marketing programs to ensure that any existing or future programs are designed to develop initiatives for customers.  In addition to the external stakeholders, the SIP targets actions and tools designed to improve the internal stakeholders as well as incorporating parts of both into vendor and channel partner initiatives to ensure all stakeholders remain sustainably engaged.

Strategic Planning Program – SPP – Tier 1

The SPP is designed to develop consistent and applicable tools and processes to assist with an ongoing strategy.  The SPP streamlines goal determination and develops consistent, customizable tools to make the business planning process easy to understand, scalable and sustainable. 

Strategic Goal Development Program – SGDP – Tier 2

The SGDP is designed to streamline the development of corporate, channel, departmental and individual goals and align them with the mission and overall strategy of the organization.  By utilizing a structured approach to goal development, the SGDP promotes accurate and attainable goal setting as well as providing management tools, consistent feed-back loops and balanced score cards to track progress.

Business Planning Program – BPP – Tier 2

The BPP is used to develop a specific, structured process for incorporating a number of different tools into building an accurate and scalable business plan.  This program utilizes key performance points and their effect on the business to build a critical thought process with those involved.  The key to this program is the use of critical variables and Departmental KPI data to construct meaningful financial forecasts and actionable items.

Product Maturation Program – PMP – Tier 2

The PMP is designed to develop and maintain sustainable products through the development of lifecycle planning, strategic marketing and innovation points.  This program utilizes product mapping as well as growth development and cost analysis tools to ensure a long-term effective product.

Organizational Observation Intervention Program – OOIP – Tier 3

The OOIP is designed to provide insight on the difference between issues and errors as well as provide a quantitative method to track each.  The OOIP also empowers all of the employees to engage in specific improvement projects and enables an in-time training environment.

Leadership Development Program – LDP – Tier 3

The LDP creates an adaptive leadership development environment where all employees have access to leadership improvement strategies.  This program provides feedback cycles between peers, employees and supervisors designed to create a strategic and collaborative leadership growth environment.  It provides leadership training for the employees as well as giving the existing leaders tools to effectively identify leadership potential in their employees.

Ask for the Business Program – ABP – Tier 3

The ABP is a business basics course covering topics from accounting to sales to time management and everything in between.  This program is designed to create an environment where every employee is comfortable with the basics ideas and bet practices of a business as well as engaging them with the entire business instead of a compartmentalized view based on their job role.your paragraph here.

The Makdan Project 


Our Business consulting services has its own set of unique products designed to be fully customizable to our clients' needs.  These products can be used in conjunction with each other or individually as needed. 

Liquid Business

A liquid business is one that is constantly flowing and changing with the surrounding environment.  A liquid business is agile in its ability to change direction as needed without sacrificing its integrity or volume. Liquid businesses have the strength to erode their competition and flow through their markets.  An organization that has a liquid business environment is capable of keeping all of its parts in continuous movement with each of them knowing what they are supposed to do, how they are supposed to get it done and what the result should be.